YOUR QUESTIONS ANSWERED!

All the answers to the most common questions are detailed below.

Q. Will I have to pay a deposit?

A. Yes, there will be a deposit, but you will get a receipt and we keep it separate and secure.

Q. Will I have to insure my items?

A. You are storing your items at your own risk and if something of yours causes damage to one of our containers or property, you will have to pay for it, so we do ask that you take out some insurance but do ask us as we will help point you in the right direction.

Q. What can I store?

A. Pretty much anything so long as it isn't dangerous, toxic, illegal or alive (that includes plants) or wet! You can also store trailers, caravans, boats and motorhomes.

Q. Is there a minimum storage period?

A. We know flexibility is often important in life, so we start our storage contracts at only 1 week. This is mainly for people moving house, who have a delay between selling and buying.

Q. Do I need to give you any ID?

A. We do ask for valid ID. This can be a driving license or passport along with a recent utility bill.

Q. How much does it cost?

A. As you can be with us for as little as a week, this can cost you as little as £10 for a trailer stored outdoors or £28 for a 20-foot container all to yourself.

Q. How do I pay?

A. You can pay by bank transfer, standing order, Direct Debit, Cheque (if they still exist!) or even cash!

Q. Is the site secure?

A. Yes, we have a locked gate, a fenced boundary and security cameras to keep your possessions secure.

Q. When can I have access to the site?

A. Because we have a combination lock gate, you can access your items at any time. The site is lit and covered by CCTV for your protection and security.

Q. Do I need a lock for my storage unit or container?

A. The containers come with a padlock for which we keep a key, and you have a copy. If you add your own padlock, we do have the right to cut it off if we need to.

Q. What size are the containers?

A. We keep mainly 20 ft (6m) by 8 ft (2.4m) containers, although if you have a specific requirement, then just ask and we'll see if we can help.

Q. What facilities are there for motorhomes and caravans?

A. We currently don't have electric hookup for your caravan or motorhome, but you can access the site any time to check on your vehicle and run the engine to keep everything in working order.

If you need to know more simply get in touch!

get in touch